Shipping and Returns

All orders are normally processed on the same business day, if received before 10am EST. If orders are placed on the weekend, on a holiday or after 10am they will be processed on the following business day.

Orders that qualify for free shipping are shipped with USPS Ground Advantage. If you are not using flat rate shipping, the shipping costs are based on the weight of the items purchased and the location where the package is being delivered. All items are shipped with USPS or UPS. You will receive a tracking number once your order has been processed. UPS does not deliver to P.O. boxes.

In Store pickup is available at our Providence and Wickford locations, please select appropriate location at checkout. We will call you as soon as your order is ready at the store of your choosing. Please pick up your order during business hours after you receive our call.

Store purchases may be returned up to 30 days after purchase for exchange or store credit only. Items must be accompanied by a receipt, or be saved under your customer history.  Close-out merchandise is final sale.

Online purchases may be returned up to 30 days after purchase for a refund of the same tender used.  All close-out merchandise is final sale.  Returnable items must be in original condition. Orders may be returned to one of our store locations with the packing slip or mailed to our corporate office at:

Green River Silver Co.

Returns

735 Hope Street

Providence, RI 02906