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Sterling Silver FAQ

1. How do I care for my Sterling Silver?

Withproper care, your Sterling Silver jewelry will last a lifetime. We recommend using treated polishing cloths on all of your Sterling Silver jewelry. They are non-abrasive and won't damage stones or other materials. Click here for more information on jewelry care.

2. What is Sterling Silver?

Sterling Silver is an alloy of silver containing 92.5% pure silver and 7.5% other metals, usually copper. Most Sterling Silver items will be marked with a .925 stamp.

3. Where does your jewelry come from?

Our jewelry assortment is sourced from the U.S. and countries around the world including Mexico, Indonesia, Israel, India and many more.

4. Why is my sterling silver tarnishing?

Copper, the other metal often used in Sterling Silver can react with oxygen in the air and can cause tarnishing. To prevent tarnishing, store your Sterling Silver jewelry in airtight bags when not in use. The best way to prevent tarnishing is to wear your Sterling Silver jewelry frequently.

5. How can I contact Green River Silver Co?

Email us any time or call during business hours at 1.877.GREENRIVER (877.473.3674)

Business Hours

  • Mon - Sat: 10 AM - 6 PM EST
  • Sun: 12 - 5 PM EST

If you would like to write us a letter our mailing address is:

  • Green River Silver Co.
  • 735 Hope St.
  • Providence, RI 02906
  • U.S.A